Quality

Sutter East Bay Medical Foundation Care Center Earns Designation for Quality Care from National Multiple Sclerosis Society

Posted on Feb 11, 2019 in Affiliates, Quality, Scroll Images, Sutter East Bay Medical Foundation

Berkeley, Calif. – Sutter Health announced today that a neurology team at Sutter East Bay Medical Foundation (SEBMF) has been recognized for exceptional care by the National Multiple Sclerosis Society’s Partners in MS Care program.

The SEBMF care center at 2850 Telegraph Ave. in Berkeley has been designated by the Society as a Partner in MS Care – Comprehensive Care Center for providing high quality, coordinated care to people living with multiple sclerosis.

         Joanna Cooper, M.D.

“We are so proud to collaborate with Sutter Health to enhance coordinated, comprehensive care for the people who live with MS in the Bay Area,” said Cyndi Zagieboylo, president and CEO of the National MS Society. “In earning this recognition, Dr. Joanna Cooper and her Sutter team have demonstrated extraordinary leadership in MS care, making a tremendous impact on people affected by MS in this community.”

Multiple sclerosis affects about 2.3 million people worldwide, making it the most common cause of non-traumatic disability in young people. It is an unpredictable often disabling disease of the central nervous system that disrupts the flow of information within the central nervous system and the rest of the body.

Joanna Cooper, M.D., a neurologist and medical director of specialty services at SEBMF who led the effort to earn the national designation, will accept a plaque at a Feb. 11, 2019 ceremony honoring her and SEBMF for exceptional care and support for people living with multiple sclerosis.

The designation means that Dr. Cooper and a team of clinicians at SEBMF have experience and knowledge in treating MS patients, offer a coordinated array of medical, nursing, mental health, rehabilitation and social services and have a strong collaboration with the National MS Society. Dr. Cooper collaborated with the National MS Society in order to better provide complex services, support and education for MS patients as well as continue developing excellent care models.

“We are thrilled to receive this recognition, which will enhance our MS care,’’ Dr. Cooper said. “MS patients have many complex needs over time and it takes a dedicated and coordinated team to help them manage this disease. We have a team and collaborate with multiple specialties to provide this quality of care through the Sutter network.”

The SEBMF Care Center is now one of four Comprehensive MS Care Centers designated by the National MS Society in the Bay Area and one of 143 in the country with the designation.

Some of the specialists in Sutter trained to take care of MS patients include clinicians in primary care, urology, gynecology, hematology, neuroradiology, infectious disease, nursing, physical and occupational therapy and other rehabilitation specialists as well as the clinical research teams.

“It’s a disease that affects young people in the prime of their life,” Dr. Cooper said. “The care is complex, treatment has become high risk, and the right kind of care is essential to achieve the best quality and outcomes.’’

Sutter Health Names Its First Chief Population Health Officer

Posted on Jan 30, 2019 in Quality, Scroll Images

Christopher Stanley, M.D., MBA, is chief population health officer for Sutter Health.

SACRAMENTO, Calif. – Sutter Health today announced the appointment of Christopher Stanley, M.D., MBA, as chief population health officer.

In this new role within the not-for-profit health system, Dr. Stanley will have executive oversight of Sutter Population Health Services, a new division that further enhances the clinical support structure needed to provide high-quality, cost-effective care to employers, payers and individual patients. The newly formed division will also work to improve non-medical aspects of care that affect the health of all Sutter Health network patients. Dr. Stanley begins his new role on Feb. 4.

“As a member of Sutter Health’s System Enterprises leadership team, Dr. Stanley will closely partner with leaders and teams already employing innovative solutions to advance care coordination, eliminate duplication of services and improve the patient experience across the full continuum of our integrated network,” said Rishi Sikka, M.D., president, Sutter Health System Enterprises.

Dr. Stanley joins Sutter Health from Navigant Consulting, where he served as a director within its Healthcare Value Transformation practice. While there, he helped health systems and health plans succeed in the rapidly growing and advancing population health, pay-for-value, accountable care and clinical integration programs across the United States.

Prior to joining Navigant, Dr. Stanley served as system vice president of population health for Catholic Health Initiatives, where he successfully led population health efforts across 100 facilities in 19 states during his five-year tenure. At that time, CHI had 10 clinically integrated networks serving about 750,000 individuals in value-based programs.

Previously, Dr. Stanley also worked at UnitedHealthcare—a health insurance plan and division of UnitedHealth Group—where he served as senior medical director and chief medical officer for the Colorado, New Mexico, Wyoming and Montana markets. He was responsible for quality and cost of care management for commercial and Medicare membership of more than 700,000.

Dr. Stanley began his career as a community-based pediatrician at Indian Crest Pediatrics in Denver, Colorado, and in the U.S. Army in Germany. He earned a medical degree from the University of Missouri-Columbia, and completed his pediatric internship and residency at Tripler Army Medical Center in Honolulu, Hawaii. Dr. Stanley also earned a bachelor’s degree in chemistry from Missouri State University and a Master of Business Administration from the University of Colorado.

“I am thrilled to join such an innovative, collaborative and community-focused system as Sutter Health as a senior leader,” said Dr. Stanley. “In this new role, I look forward to aligning and advancing the strengths that exist within the organization to further benefit patients, families and employers across Northern California.”

Designed for the Times: New San Francisco Hospital Embraces Mature Moms

Posted on Jan 17, 2019 in California Pacific Medical Center, Carousel, Quality, Scroll Images, Women's Services

The CPMC Women and Children’s Center at the new Van Ness Campus will set the standard for hospital-based childbirth for a growing number of moms in their 30s and beyond.

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Sutter Solano Medical Center Seeks Participants for Patient Family Advisory Council

Posted on Dec 12, 2018 in Quality

VALLEJO, Calif. – Sutter Solano Medical Center is looking for additional community members to gain insight and feedback about the experiences of patients and their families at the hospital.

“We are working to make the voice of the patient and family evident in everything we do,” said Kelley Jaeger-Jackson, chief nursing executive, Sutter Solano Medical Center. “At Sutter Health, we value our patients’ voices and understand they can help us to improve and promote patient-centered care.”

Advisors with the Patient Family Advisory Council will collaborate with leadership and clinical teams at Sutter Solano Medical Center to help improve the patient experience for future patients. They will share their experiences and perspectives, providing the hospital with an insider’s view about the patient experience and ensuring that hospital staff continuously improve the care they provide for patients and families.

Ideal candidates have experienced care as a patient or a family member at Sutter Solano Medical Center within the last year and are looking for an opportunity to give back to the community in a unique way. Advisors are asked to volunteer two hours per month initially and provide feedback on various projects/initiatives designed to enhance the overall patient experience at Sutter Solano Medical Center.

“The feedback a patient can provide us about their experience, or a loved one’s experience, in the hospital is invaluable and a key factor in how we will improve as an overall healthcare system,” said Jaeger-Jackson. “The Patient Advisory Council is an ideal avenue to incorporate the patient and family in the culture of our hospital and help us continue to improve.”

Getting Involved

The main criteria for candidates include:

  • Recent experience as a patient or patient’s family at Sutter Solano Medical Center.
  • Are interested in playing an integral part in the process of continuous improvement.
  • Are open-minded and able to work in a collaborative environment.
  • Have time to attend meetings once a month.
  • Possess clear, tactful communication skills.

The process for becoming an advisor includes: filling out an application form, an initial phone screening, an interview, trainings, background check, medical clearance forms and orientation. Additional time commitment is based on advisors’ availability and interest in the topic at hand. This is a volunteer position and is not compensated.

Those interested in learning more about the Patient Family Advisory Council or signing up to be a volunteer can contact Leslie Cerpa at ssmcpfacouncil@sutterhealth.org or 707-554-5157.

Special Hospital Unit Prevents Mental and Physical Decline in Elderly Patients

Posted on Nov 29, 2018 in Affiliates, California Pacific Medical Center, Innovation, Quality, Scroll Images, Uncategorized

SAN FRANCISCO“Mom just isn’t the same since she came home from the hospital.”

Wendy Zachary, M.D., a geriatrician with Sutter Health’s California Pacific Medical Center in San Francisco, used to hear this complaint often. But since launching the volunteer-powered Hospital Elder Life Program (HELP), her patients are safely going home sooner, are readmitted less frequently and suffer fewer falls.

 

Dr. Zachary and her team opened an Acute Care for the Elderly (ACE) unit at the new CPMC Mission Bernal Campus hospital in August, building upon the success of the HELP program at CPMC’s Davies and Pacific campuses. Mission Bernal’s ACE unit is the first one of its kind for Sutter Health and one of only about 200 nationwide.

Nationally, ACE units have a proven, two-decade success record of helping decrease incidents of hospital complications like delirium, bring down costs, decrease length of hospital stays, improve coordination and mobility and reduce readmissions. This is critical because elderly hospitalized patients are prone to suffering delirium –which, according to Dr. Zachary, has the same risk of mortality as a heart attack.

“We know when geriatric patients are located in the same area of the hospital, such as in an ACE unit, they get better care,” says Dr. Zachary. “This is because the care providers see similar issues over and over, and the more cases you see, the more comfortable you become treating these patients.”

Mission Bernal’s ACE unit offers 19 patient beds, an activity room and a specialized physical therapy room—and staff and volunteers that are specially trained to care for older patients through the HELP program. Read More

11 Things You Didn’t Know About One of the U.S.’s Largest Non-University Kidney Transplant Centers

Posted on Nov 14, 2018 in California Pacific Medical Center, Expanding Access, Quality, Scroll Images

1. The kidney transplant team at Sutter Health’s California Pacific Medical Center (CPMC) transplanted its first kidney in 1969.

2. In March, the program will celebrate its 50th anniversary and move to its new home at the brand new CPMC Van Ness Campus.

3. More than 6,000 people have received life-extending kidney transplants at CPMC. That’s enough to fill 15 jumbo jets!

4. Not for profit Sutter Health’s CPMC is one of the largest non-university medical center transplant programs in the country. Over 200 kidney transplants are performed at CPMC annually, making it one of the largest kidney transplant centers in the western United States.

5. CPMC is a pioneer in kidney paired donation. In 2011, the program made history as the first California transplant program to perform five paired donor transplants in one day. A paired donor transplant is when someone donates their kidney on behalf of a loved one so the loved one can receive a compatible kidney from someone else.

6. A software developer/kidney transplant patient collaborated with his CPMC surgeon to create a groundbreaking software program, called MatchGrid, which allows people who are willing to donate their kidney to a friend or relative but are found incompatible to be paired with a matching patient.

 

 

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