Quality

Sutter Solano Medical Center Seeks Participants for Patient Family Advisory Council

Posted on Dec 12, 2018 in Quality

VALLEJO, Calif. – Sutter Solano Medical Center is looking for additional community members to gain insight and feedback about the experiences of patients and their families at the hospital.

“We are working to make the voice of the patient and family evident in everything we do,” said Kelley Jaeger-Jackson, chief nursing executive, Sutter Solano Medical Center. “At Sutter Health, we value our patients’ voices and understand they can help us to improve and promote patient-centered care.”

Advisors with the Patient Family Advisory Council will collaborate with leadership and clinical teams at Sutter Solano Medical Center to help improve the patient experience for future patients. They will share their experiences and perspectives, providing the hospital with an insider’s view about the patient experience and ensuring that hospital staff continuously improve the care they provide for patients and families.

Ideal candidates have experienced care as a patient or a family member at Sutter Solano Medical Center within the last year and are looking for an opportunity to give back to the community in a unique way. Advisors are asked to volunteer two hours per month initially and provide feedback on various projects/initiatives designed to enhance the overall patient experience at Sutter Solano Medical Center.

“The feedback a patient can provide us about their experience, or a loved one’s experience, in the hospital is invaluable and a key factor in how we will improve as an overall healthcare system,” said Jaeger-Jackson. “The Patient Advisory Council is an ideal avenue to incorporate the patient and family in the culture of our hospital and help us continue to improve.”

Getting Involved

The main criteria for candidates include:

  • Recent experience as a patient or patient’s family at Sutter Solano Medical Center.
  • Are interested in playing an integral part in the process of continuous improvement.
  • Are open-minded and able to work in a collaborative environment.
  • Have time to attend meetings once a month.
  • Possess clear, tactful communication skills.

The process for becoming an advisor includes: filling out an application form, an initial phone screening, an interview, trainings, background check, medical clearance forms and orientation. Additional time commitment is based on advisors’ availability and interest in the topic at hand. This is a volunteer position and is not compensated.

Those interested in learning more about the Patient Family Advisory Council or signing up to be a volunteer can contact Leslie Cerpa at ssmcpfacouncil@sutterhealth.org or 707-554-5157.

Special Hospital Unit Prevents Mental and Physical Decline in Elderly Patients

Posted on Nov 29, 2018 in Affiliates, California Pacific Medical Center, Innovation, Quality, Scroll Images, Uncategorized

SAN FRANCISCO“Mom just isn’t the same since she came home from the hospital.”

Wendy Zachary, M.D., a geriatrician with Sutter Health’s California Pacific Medical Center in San Francisco, used to hear this complaint often. But since launching the volunteer-powered Hospital Elder Life Program (HELP), her patients are safely going home sooner, are readmitted less frequently and suffer fewer falls.

 

Dr. Zachary and her team opened an Acute Care for the Elderly (ACE) unit at the new CPMC Mission Bernal Campus hospital in August, building upon the success of the HELP program at CPMC’s Davies and Pacific campuses. Mission Bernal’s ACE unit is the first one of its kind for Sutter Health and one of only about 200 nationwide.

Nationally, ACE units have a proven, two-decade success record of helping decrease incidents of hospital complications like delirium, bring down costs, decrease length of hospital stays, improve coordination and mobility and reduce readmissions. This is critical because elderly hospitalized patients are prone to suffering delirium –which, according to Dr. Zachary, has the same risk of mortality as a heart attack.

“We know when geriatric patients are located in the same area of the hospital, such as in an ACE unit, they get better care,” says Dr. Zachary. “This is because the care providers see similar issues over and over, and the more cases you see, the more comfortable you become treating these patients.”

Mission Bernal’s ACE unit offers 19 patient beds, an activity room and a specialized physical therapy room—and staff and volunteers that are specially trained to care for older patients through the HELP program. Read More

11 Things You Didn’t Know About the U.S.’s Largest Non-Academic Kidney Transplant Center

Posted on Nov 14, 2018 in California Pacific Medical Center, Expanding Access, Quality, Scroll Images

1. The kidney transplant team at Sutter Health’s California Pacific Medical Center (CPMC) transplanted its first kidney in 1969.

2. In March, the program will celebrate its 50th anniversary and move to its new home at the brand new CPMC Van Ness Campus.

3. More than 6,000 people have received life-extending kidney transplants at CPMC. That’s enough to fill 15 jumbo jets!

4. Not for profit Sutter Health’s CPMC is the largest non-academic medical center transplant program in the country. Over 200 kidney transplants are performed at CPMC annually, making it one of the largest kidney transplant centers in the western United States.

5. CPMC is a pioneer in kidney paired donation. In 2011, the program made history as the first California transplant program to perform five paired donor transplants in one day. A paired donor transplant is when someone donates their kidney on behalf of a loved one so the loved one can receive a compatible kidney from someone else.

6. A software developer/kidney transplant patient collaborated with his CPMC surgeon to create a groundbreaking software program, called MatchGrid, which allows people who are willing to donate their kidney to a friend or relative but are found incompatible to be paired with a matching patient.

 

 

Read More

Sutter Nurse Honored for Excellence in Eye Surgery

Posted on Nov 7, 2018 in Quality

Nancy Haskell, R.N., CNOR, CRNO

In October, the American Society of Ophthalmic Registered Nurses (ASORN) awarded Capitol City Surgery Center Director of Nursing Nancy Haskell, R.N., CNOR, CRNO with its Excellence in Ophthalmic Nursing Award. Capitol City Surgery Center is part of the Sutter Surgery Center Division family.

ASORN’s Board of Directors selects one registered nurse from among its membership to receive the award each year at ASORN’s annual convention.

“Nancy exemplifies the ophthalmic nurse who demonstrates clinical competence, innovation, collaboration, delivers compassionate care, and supports the exceptional patient experience,” says ASORN President Debbie Ehlers, MSN, BSN, R.N. Read More

New Valve-in-Valve Replacement Technique Extends Life of Stockton Heart Patient

Posted on Oct 29, 2018 in Cardiac, Quality, Sutter Medical Center, Sacramento, Sutter Medical Foundation

Sutter Medical Center, Sacramento Is First in Central Valley to Use New Life-Saving Procedure

 

The Sutter Medical Center, Sacramento TAVR Valve Team was the first in the greater Sacramento area to perform a BASILICA procedure, which saved a Stockton woman’s life. Pictured are the medical directors of the TAVR program: from left, Michael Ingram, M.D., David Roberts, M.D., and Pei-Hsiu Huang, M.D. Dr. Ingram’s partner, James Longoria, M.D., was the heart surgeon on the first procedure.

SACRAMENTO – Sutter Medical Center, Sacramento became the first hospital in the Central Valley region and the third in the entire state to perform an innovative catheter procedure called BASILICA, which was successfully used Oct. 24 on an 82-year-old Stockton patient whose bioprosthetic aortic valve was failing, effectively saving and extending her life.

By using this new BASILICA procedure followed by a minimally invasive valve replacement called transcatheter aortic valve replacement (TAVR), the interventional cardiologists, heart surgeon and specialty heart valve team were able to prevent an often-fatal complication of a valve-in-valve replacement — coronary artery obstruction caused by displacement of the old valve’s leaflets.

“Because of this patient’s anatomy, if we just performed a standard valve-in-valve TAVR for the failed valve without first doing the BASILICA procedure, there would have been a very high risk of blocking a coronary artery, which would result in a large and probably fatal heart attack,” said Sutter Health interventional cardiologist Pei-Hsiu Huang, M.D., who performed the procedure together with cardiovascular surgeon James Longoria, M.D., and interventional cardiologist David Roberts, M.D. “By performing this new BASILICA procedure first, it prevents the valve leaflets from obstructing the coronary arteries when the new valve is implanted.” Read More

Sutter Maternity & Surgery Center Awards Scholarship to Aspiring Primary Care Physician

Posted on Sep 18, 2018 in People, Quality, Sutter Maternity and Surgery Center, Santa Cruz, We're Awesome

SANTA CRUZ, Calif. –Sutter Maternity & Surgery Center of Santa Cruz recently awarded its twelfth annual Primary Care Physician award to Sarah Herrman, a 2018 graduate of the University of California, Santa Cruz (UCSC).

The scholarship is administered by SMSC and the UC Santa Cruz Foundation to help carry out a mission to provide high-quality primary care to Central Coast Medi-Cal patients. Scholarship recipients receive $10,000 to help support their studies at an accredited medical school provided they commit to returning to the Central Coast to practice in primary care after their education is completed.

“Sarah’s passion for ensuring healthcare for all will make her a strong advocate for her patients,” said Trina White, Chief Administrative Officer for SMSC. “In addition, her outstanding academic background, which combines both traditional biology and research in the rapidly developing field of epigenetics, is well suited for a future where medical care will encompass new understandings of how genes and the environment interact to influence health. SMSC is proud to be able to help support her as she enters medical school.” Read More