Expanding Access

Your Gifts Help Us Bring the Emergency Department to the Patient

Posted on Mar 20, 2019 in Expanding Access, Innovation, Mills-Peninsula Health Services, Quality, Research, Scroll Images

Stroke is the fifth leading cause of death in the U.S. and the leading cause of adult disability, affecting 800,000 people a year. Time is critical for people who experience a stroke—every minute saves 2 million brain cells.


Every minute counts when treating a patient who has had a stroke. Donor support for the Mobile Stroke Unit gives us the tools to help ensure that patients in our community not only survive, but also avoid the debilitating effects of a stroke. Through a research trial this project will also help to inform best practices in stroke treatment nationwide —impacting the care of thousands.

The Mills-Peninsula Hospital Foundation has launched a $2.4 million fundraising campaign to underwrite the cost of operating the Unit for the first 2 years, while a randomized controlled trial is conducted to gauge the effectiveness of the program compared to conventional care.

Invest in the Mobile Stroke Unit.

Preliminary studies have indicated that a Mobile Stroke Unit can reduce the time from ambulance dispatch to treatment to as little as 11 minutes. Sutter Health affiliated Mills-Peninsula Medical Center is the only hospital in Northern California and one of only two hospitals in the state to have a Mobile Stroke Unit.

Unused Building Gets Medical Makeover in West Roseville

Posted on Mar 15, 2019 in Expanding Access, Pediatric Care, Scroll Images, Sutter Medical Foundation, Transformation

The new Sutter Medical Foundation care center is converted from a building originally intended as a CVS retail store, but never opened.

ROSEVILLE, Calif. – A West Roseville building originally constructed about 10 years ago to be a CVS retail location has been converted by Sutter Medical Foundation into a 17,000-square-foot modern health-care center housing primary-care physicians and associated services.

The new Sutter Medical Foundation West Roseville Care Center at 2050 Blue Oaks Blvd., which opened this week, brings convenient primary care patient services to children, adults and families to the growing community of West Roseville.

“This care center aligns perfectly with Sutter Medical Foundation’s vision to provide health care with the highest levels of quality, access and affordability,” said Sutter Valley Medical Foundation President Theresa Frei. “We are extremely happy to have converted this building into our first care center in West Roseville.”

The existing building was erected a decade ago but was never opened as a retail space. Sutter Medical Foundation saw the building’s potential as a medical office building and was able to repurpose and convert it into a beautiful, functional medical facility that will serve thousands of local residents in the growing area of West Roseville.

The conversion to a medical office building is a gorgeous addition to the West Roseville community.

“The project was the culmination of the hard work and coordination of many people from our Sutter Medical Foundation and Sutter Medical Group teams, city planners and business partners in the community,” said Sergio Vincenti, Regional Administrative Director for SMF’s Foothill Region. “Utilizing this existing building to bring health care to this area of Roseville is a win for everyone involved.”

The result of the coordinated discussions and planning efforts is a care center with 17,000 square feet of exam rooms, a lab draw station, and ample parking for patients.

“Having practiced in Roseville for the last four-and-a-half years, I’ve taken care of many patients from the West Roseville area,” said Dr. Craig Corp, a Sutter Medical Group pediatrician who previously practiced at SMF’s 3100 Douglas Blvd. location, nine miles southeast of the new care center. “When I heard that we had an opportunity to move to this location, I jumped at the chance. It gives my patients in this community an option to see me in their own neighborhood. Local care is important to a community, and we are thrilled to be here.”

Dr. Corp is one of the physicians who has moved into the new facility. Here are the Sutter Medical Group clinicians who will see patients in the new care center:

  • Pediatrics: Craig C. Corp, M.D., David Grattendick, M.D., Sarah E. Henshaw, D.O., and Patricia Gurney, N.P.
  • Family Medicine: Barbara Spinelli, M.D., Mark Lam, M.D., and Kathy Lauchaire, P.A.
  • Internal Medicine: Nelson Raitt, M.D. and Lakhvir Kaur, M.D.

The new Sutter Medical Foundation medical office building, which is next to the Fiddyment Farm housing development and just down the street from Sun City, currently has a staff of 28, with 19 of them being newly hired for the opening of the care center. In the near future, Sutter Medical Foundation has plans to add dermatology, an internal medicine advanced practice clinician and another family medicine physician.

“We are so excited to be able to provide care here,” said Susana DeVirgen, Sutter Medical Foundation’s site supervisor for the new care center. “We look forward to providing comprehensive primary care services for our patients at this location for years to come.”

Preemie Procession: Our Smallest Patients Make the Big Move

Posted on Mar 3, 2019 in California Pacific Medical Center, Expanding Access, Scroll Images

 SAN FRANCISCO – The hospital halls are teeming with sound, from footsteps and carts, to conversations and overhead announcements. All that noise is just outside, but inside their private room at Sutter’s California Pacific Medical Center (CPMC) Van Ness Campus the Wong Dizon family are enjoying quiet time with their daughter, Mayari.

Residents of Daly City, the Wong Dizons had originally planned to deliver at the Van Ness Campus in April, but daughter Mayari came two months early, making her among the last to be born at the California Campus and the first baby to receive care at the Van Ness Campus. “It’s cool to have the California Campus experience and now the Van Ness Campus experience,” said first-time mom Amanda Wong. “This is a beautiful new hospital, and it’s neat that our baby’s first car ride was from one hospital to another.”

The CPMC California Campus has been the birthplace for San Francisco families since 1875 and Mayari was born there in the middle of February 2019. For the past two weeks Mayari remained in the hospital’s neonatal intensive care unit (NICU) and today she was transferred to the CPMC Van Ness Campus where she will continue to gain weight and grow until she is healthy enough to go home. The team of experienced doctors and nurses also made the move, bringing their skills to the new Van Ness Campus, which replaces the California Campus.

The NICU at Van Ness Campus has 35 individual rooms – allowing parents to have private time with their baby and even spend the night. “We’ve learned so much about the benefits of skin-to-skin contact, particularly with premature babies, and in private rooms this type of bonding becomes much more possible,” said Yuan-Da Fan, M.D., chairman of the Obstetrics and Gynecology Department at Sutter’s CPMC.


Racing Against Time, Mobile Stroke Unit Treats First Stroke Patient

Posted on Feb 11, 2019 in Expanding Access, Innovation, Mills-Peninsula Health Services, Scroll Images, Women's Services

The Sutter Health Mobile Stroke Unit team got the call they had been preparing for and raced into action.

Read More

Sutter Health Teams Up With Ada Health to Improve Patient Care by Delivering On-Demand Healthcare Guidance

Posted on Feb 11, 2019 in Expanding Access, Scroll Images

Sutter’s 3+ million U.S. patients will receive 24/7 access to Ada’s AI-powered personalized symptom assessment platform

A screen shot of how the Ada symptom checker will appear on Sutter Health’s website

SAN FRANCISCO, Calif. — Sutter Health, a leading U.S.-based not-for-profit healthcare network, is teaming up with Ada Health to offer personalized, on-demand health guidance to help patients make informed decisions about next steps for care. As part of the collaboration, Ada’s AI-powered symptom assessment and care navigation platform will be integrated into Sutter Health’s website and My Health Online patient portal, giving more than 3 million current Sutter patients, as well as new website visitors, a personalized care experience.

Sutter patients will be able to complete an Ada health assessment directly from the Sutter Health site, by answering a series of personalized questions regarding medical history and current symptoms. Ada’s platform will then present users with an assessment of what the proprietary technology identifies as the most likely symptom causes and appropriate care options, from self-care, to attending a walk-in clinic or – for more urgent cases – seeking emergency care.

The program is the latest in Sutter Health’s larger digital health initiative to collaborate with innovative technology companies to extend its reach beyond traditional healthcare delivery. Technology is connecting patients with providers more rapidly and efficiently than ever before, but keeping a human-centered experience is at the heart of Sutter’s initiatives. Healthcare is finally entering the on-demand economy, in which every patient will have access to immediate, personalized care and feel empowered to manage their own care.

One of the key benefits of Ada’s technology is that it supports patients at the first onset of symptoms. This first step of the healthcare journey, in which a patient is directed to appropriate care, is often the most critical, and can determine the entire course of a patient’s experience. By accessing an earlier, holistic health assessment, patients can make informed decisions, helping them to save time and avoid unnecessary costs. Every patient has unique healthcare needs and preferences, making this personalization ever more critical. By using Ada’s technology to direct patients to the most appropriate care, Sutter Health aims to help patients get the right care, in the right place, at the right time.

“Sutter Health is constantly seeking creative and effective ways to meet patients where they are for their care needs throughout our integrated network of care, and this is one of many new innovations to improve the patient experience,” said Albert Chan, M.D., who leads Sutter Health’s Digital Patient Experience team. “Ada Health’s platform takes care of the symptom intake tasks, which allows clinicians to devote more time to patient care, and also empowers our patients to better manage their own healthcare.”

Sutter Health’s integrated network plays a valuable role in providing communities with more efficient care and in helping lower healthcare costs, and Ada’s innovation in digital health supports this work. The collaboration will help Sutter Health assess how this technology can be best implemented to bring value to its patients and providers, supporting access to a more efficient, affordable and personalized care experience.

“Every step of the health journey is becoming more personalized and digitized, with a greater emphasis on empowering the individual to play an active role in their health,” said Daniel Nathrath, CEO and co-founder of Ada Health. “But there are still immense barriers to healthcare access and growing complexities. Now more than ever, we need to work together to improve outcomes and costs for patients, providers, and payers, and to unlock new possibilities. We’re thrilled to collaborate with Sutter Health on this exciting project to place patients at the center of the care paradigm, and to make healthcare more immediately accessible for all.”

This news follows Ada’s recent launch of its Global Health Initiative, a drive to partner with governments, NGOs and health organizations to address global healthcare inequity and deliver health access to care and guidance at scale, by combining artificial intelligence, human medical expertise and the power of mobile technology.

Sutter’s New CPMC Van Ness Campus Open House a Smashing Success

Posted on Feb 2, 2019 in Expanding Access, Scroll Images

SAN FRANCISCO – Sutter’s new CPMC Van Ness Campus hospital hosted a free community open house to nearly 3,000 people on Saturday, Feb. 2, offering our Bay Area neighbors a sneak peek of the new facility ahead of opening day on March 2.

Festivities kicked off with lion dancers from the Jing Mo Athletic Association, sharing wishes of good fortune. Free activities for families included a teddy bear ‘first aid’ clinic (hosted by CPMC’s Child Life experts), face painting and balloon animals; silent disco; silent yoga; chair massages; photo booths; live music; and healthy cooking demonstrations by Williams-Sonoma. Many visitors eagerly signed up for tours of the hospital, too.

The 11-story hospital includes 274 acute-care beds and houses myriad inpatient services – with an emphasis on maternity care, pediatrics, transplant, orthopedics, emergency and cardiac care. The hospital also uses first-in-the-nation seismic technology, which allows it to withstand a major earthquake. When fully complete, the campus will knit together Sutter hospital and emergency services, affiliated medical offices and specialty outpatient services.