Posts by madisol

Sutter Medical Network Organizations Repeat Elite Honors

Posted on Sep 11, 2019 in Quality, Scroll Images

Six physician organizations affiliated with Sutter Health achieve five stars for sixth consecutive year

SACRAMENTO, Calif.–America’s Physician Groups™ (APG), a national trade association for physician organizations, awarded five stars—its prestigious Elite rating—in its 2019 Standards of Excellence® (SOE) member survey to:

  • Palo Alto Medical Foundation, serving Alameda, Contra Costa, San Mateo, Santa Clara and Santa Cruz counties
  • Sutter East Bay Medical Foundation, serving Alameda and Contra Costa counties
  • Sutter Gould Medical Foundation, serving Stanislaus, San Joaquin and Merced counties
  • Sutter Medical Foundation, serving Amador, Placer, Nevada, Sacramento, Solano and Yolo counties
  • Sutter Pacific Medical Foundation, serving San Francisco, Marin, Sonoma and Del Norte counties
  • Brown & Toland Physicians – a physician organization that contracts with Sutter Health affiliates to provide patient care – serving Alameda, Contra Costa, San Francisco and San Mateo counties

Since 2007, APG has administered the voluntary SOE survey to evaluate its member medical groups, health systems and independent practice associations, rating participants in care management practices, information technology, accountability and transparency, patient-centered care and group support of advanced primary care. This year, APG added new metrics to assess organizations’ performance on the social determinants of health, value-based incentives, financial standards and post-hospital discharge follow-up.

“As we strive to lead the transformation of healthcare to achieve the highest levels of accessible, safe, personal, and affordable care, we are proud to receive this recognition for our commitment to delivering the ultimate patient experience,” said Don Wreden, M.D., senior vice president, Patient Experience, for Sutter Health. “Our excellent performance in new survey categories, including value-based incentives and social determinants of health, demonstrates our focus on keeping patients healthy to enhance the well-being of the communities we serve. We are thrilled to honor these exceptional organizations for providing comprehensive, coordinated care to our patients throughout Sutter Health.”

The association posts member ratings on its website to help consumers evaluate the organizations’ technical quality, patient experience and affordability. This year 122 association member organizations nationwide took part in the survey.

America’s Physician Groups began as the Physician Groups Council in 1995 and later was renamed the California Association of Physician Groups, or CAPG. To reflect the growth of its national membership, the association was renamed America’s Physician Groups, or APG, in January.

Each Elite honoree in the 2019 Standards of Excellence member survey will receive a plaque at the APG Colloquium 2019 in Washington, D.C., in November.

For complete nationwide survey results and additional information, visit the APG website.

LGBT Center Announces Half-Million Dollar Investment from Sutter Health

Posted on Sep 6, 2019 in Community Benefit, Scroll Images

Courtesy of Sacramento LGBT Community Center

SACRAMENTO, Calif. – The Sacramento LGBT Community Center announced a $500,000 capacity building investment from Sutter Health as it opened its new location at 2012 K Street in Lavender Heights. The investment will support increased access for LGBTQ+ people to preventive sexual health and mental health support, homeless and at-risk LGBTQ+ youth support services, youth development activities, and cultural competency education over the next three years. Funding will increase the organization’s physical space, staff and development capacity.

“We are extremely grateful for Sutter’s investment in our community’s future. Both the scale of this contribution and engagement by Sutter employees in our programs are an acknowledgement of how severe the need is in our community and demonstrate their commitment as a partner in our work to create a region where LGBTQ people can focus on all aspects of their health and well-being,” said David Heitstuman, executive director of the Sacramento LGBT Community Center.

“As a not-for-profit organization, Sutter Health is proud to reinvest in the communities we serve,” said Keri Thomas, vice president of External Affairs for Sutter Health Valley Area. “Improving the health of our communities starts with innovative thinking, diverse voices and inclusive approaches. We’re glad to team up with others within the community to help the Center expand services, which can now reach even more LGBTQ+ youth and foster youth so they may feel supported, safe and empowered.”

The announcement came the same week that the Sacramento City Council approved a $750,000 grant to help the Center purchase a permanent home that will meet the LGBTQ community’s current and future needs. Its long-time headquarters on L Street and annex office at 25th and J had significant structural deficiencies and were drastically undersized to keep up with recent growth. Since 2016, the organization launched six new programs, including three housing programs, and added 24 staff positions.

Sutter Health’s transformational funding commitment, and grants from the Johnson Family Foundation and Golden 1 Credit Union announced earlier this year, has allow the Center to meet urgent space needs by relocating to a temporary site at 2012 K Street, while simultaneously executing its plan to purchase a permanent home for the Center. The 6,000-square foot temporary space will accommodate all current programs and provide a slightly larger Q-Spot youth center. It also offers more confidential and community meeting space, improved connectivity across the Center’s continuum of health services, full accessibility via an elevator and three gender neutral restrooms, and more adequate workspace for staff, which will deliver greater opportunities for collaboration and better client outcomes.

This expanded capacity is especially important for hundreds of LGBTQ+ youth experiencing homelessness who will have access to food, clothing, survival supplies, showers, transportation, life skills development, mental health respite, crisis intervention, counseling, case management, emergency shelter and transitional housing on a pathway to self-reliance. Additional square footage creates opportunity for more on-site mental health services, community education workshops, social justice advocacy, and community and cultural enrichment activities for thousands of LGBTQ+ community members who visit the Center each year.

“More than 40 years after the organization’s founding, we are elated to have the confidence and support of Sutter Health and the City as catalysts in our campaign to establish a permanent home for the LGBTQ community in Lavender Heights,” said Center Board President Carlos Marquez.

The Sacramento LGBT Community Center works to create a region where LGBTQ people thrive. It supports the health and wellness of the most marginalized, advocates for equality and justice, and works to create a culturally rich LGBTQ community.

Innovations in Digital Healthcare…and Beyond

Posted on Sep 4, 2019 in Scroll Images, Uncategorized

It’s not just millennials who want digital-first healthcare. Surprisingly, most age groups are moving toward digital health – including baby boomers and beyond.

A national survey by the Pew Research Center found that 71 percent of individuals ages 50-64 seek healthcare information online. A different study by Accenture Research found that more than half of seniors say it is somewhat important or very important to be able to email with providers.

Reflecting these trends, Sutter Health is investing in innovative technologies and approaches to respond to patient needs, propelling advancements in virtual symptom checkers, video visits, provider-patient text messaging, smart tablets for parents to monitor their babies in the NICU and mobile health services.

One of Sutter’s most recent advancements, Tera Practice, weaves together the benefits of an integrated health network system with innovative technologies to better provide big-picture health results for patients.

The virtual-first model offers a dedicated overall care team including a primary care provider, a nurse and a health coach, with use of video, phone, email messages and in-person visits when needed. The idea behind it? Providing healthcare that encompasses total patient care and fits into a patient’s life, not the other way around.

“I believe that one of the most important aspects of excellent clinical care is listening to the patient,” said Yumi DiAngi Taylor, M.D., founder of Tera Practice. “Our Tera clinic creates an environment to do that. We see health as a journey and we offer support along the way.”

Breakthroughs are occurring across Sutter’s integrated network of physicians, hospitals and clinics, which coordinate care through innovative programs, research and technologies.

  • Sutter was one of the first in California to pilot a Mobile Stroke Unit, which administers care more quickly, often the difference between life and death for stroke victims.
  • Sutter invested $54 million in research last year to address a wide range of critical health concerns including stroke, breast cancer, diabetes, Alzheimer’s and dementia, cardiovascular diseases, liver and kidney transplants.
  • Sutter’s specially designed Acute Care for the Elderly (ACE) hospital unit is helping prevent mental and physical decline in elderly patients, decreasing complications and hospital stays and improving mobility.

Integrated networks use the power of innovation and advancements systemwide. Patients benefit from breakthrough technologies, research and programs that are shared across the network.

“Sutter Health aims to revolutionize healthcare by making it simpler, engaging and more human,” said Chris Waugh, chief innovation officer at Sutter Health. “We care about people deeply, and we are here to help them heal. We are always listening, observing and are perpetually curious about people. That empathy fuels our not-for-profit work.”

Integrated health networks, through collaboration and research efforts, are uncovering best practices that prioritize patient experience and outcomes, while driving quality and cost savings. Health systems invested in innovation can continue to uncover better health outcomes for patients today and work toward cures for future generations.

20 Sutter Hospitals and Medical Foundations Named Leaders in LGBTQ Healthcare Equality

Posted on Aug 16, 2019 in Quality, Scroll Images

SACRAMENTO, Calif.—Twenty hospitals and medical foundations within Sutter Health’s integrated, not-for-profit network earned recognition as an “LGBTQ Health Care Equality Leader” by the Human Rights Campaign Foundation (HRC), the educational arm of the country’s largest lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization. The designation was awarded in the 12th edition of HRC’s Healthcare Equality Index (HEI), released today.

The HEI recognizes facilities that meet key criteria, including foundational elements of LGBTQ patient-centered care, LGBTQ patient services and support, employee benefits and policies, and LGBTQ patient and community engagement.

“Providing the highest quality care for every patient and creating a supportive work environment where our employees and clinicians can reach their full potential reflects our organization’s mission, vision and values,” says Jill Ragsdale, Sutter Health senior vice president and chief people and culture officer. “We are honored to receive this recognition of our ongoing commitment to meet the needs of our LGBTQ+ patients, employees and communities and to serve them with excellence and compassion.”

The 20 Sutter affiliates earning a spot on the 2019 HEI Index include:

The 20 Sutter Health network affiliates recognized join a select group of healthcare facilities nationwide named as Leaders in LGBTQ Healthcare Equality. A record 680 healthcare facilities actively participated in the HEI 2019 survey. In addition, the HRC Foundation proactively researched key policies at 1,000 non-participating hospitals.

“The healthcare facilities that participate in HRC’s Healthcare Equality Index are making clear that they stand on the side of fairness and are committed to providing inclusive care to their LGBTQ patients. Going beyond inclusive non-discrimination policies, these healthcare facilities are adopting best practices in the areas of LGBTQ patient care and support, employee policies and benefits, and LGBTQ patient and community engagement,” said HRC President Alphonso David. “We commend all of the HEI participants for their commitment to providing inclusive care for all.”

For more information about the HEI, or to download a free copy of the report, visit

Los Rios, Partners Announce Comprehensive Plan to Address College Affordability

Posted on Jul 11, 2019 in Community Benefit, Scroll Images

Investments from Sutter Health, SAFE Credit Union, Wells Fargo and VSP Global mark largest combined corporate contribution in college affordability in Los Rios history

Press release courtesy of Los Rios Community College District

SACRAMENTO, Calif.–The Los Rios Community College District today announced the largest set of investments to address college affordability in Los Rios history. In total, Sutter Health, SAFE Credit Union, Wells Fargo and VSP Global will contribute $752,500 resulting in 1,234 Promise Scholarships that will remove financial obstacles to education for low-income students, like textbooks and living expenses, that are not typically covered by existing aid programs. These funds

Numerous community partners, including Sutter Health, are making investments into the Promise Scholarship program benefiting community college students.

build on the state’s newly announced two-year California College Promise Program, which guarantees free tuition for all first-time, full-time California community college students. These investments and state funds, along with partnerships with the City of Rancho Cordova and the City of West Sacramento and their respective Promise programs for the residents of those cities, will help Los Rios students reduce the financial barriers to academic success.

“Los Rios is committed to solving the financial challenges that our students face,” said Brian King, chancellor of the Los Rios Community College District. “We are proud to partner with the committed leadership at Sutter Health, SAFE Credit Union, Wells Fargo and VSP Global to address college affordability by building on the state’s investment in our students and providing the support our students need to achieve their academic goals.”

The combined total marks the largest contribution to address college affordability in Los Rios’ 50-plus year history.

Sutter Health is providing the largest investment toward the Promise effort, committing $512,500 over five years. In a single year, this funding will support 180 students with $500 Promise Scholarships—helping reduce financial barriers and to support students’ post-secondary and workforce success. Additionally, a portion of the investment will be added to the Los Rios Promise Endowment, ensuring that students benefit from Sutter’s generosity for generations to come. They will also be using some of their contribution to create an endowment for the Los Rios Colleges Foundation Student Emergency Fund, which will build a sustainable source of funding to provide emergency grants to Los Rios students in their time of greatest need.

“As a not-for-profit organization, Sutter Health reinvests in the communities we serve. We appreciate the opportunity to form strong partnerships that support impactful programs, which help meet our communities’ most pressing needs,” said Keri Thomas, vice president of External Affairs, Sutter Health Valley Area. “Education is one of the foundational pillars to the health of any community. We hope that these Promise scholarships provide the reassurance and spark the inspiration students need to continue pursuing their dreams and reaching for their goals. Students of today will help shape our communities of tomorrow.”

Wells Fargo was the first corporate partner to support this effort, giving $90,000 total over the past two years. Their gifts will fund 80 of the 120 inaugural Promise scholarships this fall, at $500 per student, and another 90 scholarships next year. Their gift will also support an additional $10,000 for the Los Rios Colleges Foundation Student Emergency Fund.

SAFE Credit Union’s gift of $120,000 will be shared between the Los Rios Promise Scholarship, providing 120 student scholarships, as well as supporting students who serve as program assistants at the STEM Center at American River College’s innovative new STEM building under construction. SAFE’s first pledge payment created the Los Rios Promise Endowment, and 10% of all future Promise Scholarship gifts will be invested into the endowment so that funding can support Los Rios students in perpetuity.

VSP Global’s recent gift of $30,000 to the Promise Scholarship will help support 54 students with $500
scholarships and $3,000 contributed to the Los Rios Promise Endowment. Several years ago, VSP Global
designed ‘Professional Pathways – with VSP Global,’ a school-to-work/college program in partnership with Los Rios, Cordova High School, Folsom Lake College and the City of Rancho Cordova. The program helps local underserved students successfully transition to a path aligned with their career aspirations following high school.

The cities of Rancho Cordova and West Sacramento have been leaders in this effort, having dedicated local voter-supported tax measures to help residents of their cities with the cost of attending college. In Rancho Cordova, those funds have supported student tuition fees, book vouchers and other mandatory fees. In West Sacramento, the funds have covered tuition and other student fees as part of the city’s West Sacramento Home Run program.

Along with the generous support of corporate partners, the Los Rios Promise effort is supported by a number of individual donors, who are making it possible for the Los Rios Colleges Foundation to award 40 Promise Scholarships in 2019-2020.