Posts by madisol

A Salute to Service

Posted on Nov 11, 2019 in Community Benefit, Scroll Images

Phoebe Jeter

SACRAMENTO, Calif.— On the night of Jan. 21, 1991, in the thick of the Gulf War with Iraq, U.S. Army Lt. Phoebe Jeter gave the order to fire Patriot missiles at an incoming SCUD missile attack. At her command, her all-male team destroyed two SCUDs that night. She was the only woman to shoot down a SCUD missile during Operation Desert Storm.

“We could have died,” she said. “God had his hand over us that night.”

Retiring from the military in 2009 as a major, Jeter holds those memories and experiences close. After some time of reflection, she felt compelled to serve in other way: ministry work.

Now a reverend, Jeter serves as staff chaplain at Sutter’s California Pacific Medical Center Van Ness Campus in San Francisco, supporting patients in the intensive care unit and on the oncology floor. She came to that role in January, after several years as a chaplaincy intern, resident and palliative care fellow at Sutter’s Alta Bates Summit Medical Center in Oakland.

“I love the patients,” she said. “That’s the most important thing to me. And the people I work with have been just wonderful.”

Every day, Jeter uses the skills she learned in her long military career.

“At Sutter, we’re a team. I learned in the military the importance of the team, and I learned that what you do affects your teammates. What I do now affects Team Sutter. That’s what’s important to me.”

Sutter’s Ongoing Commitment to Veterans
Sutter Health has about 1,400 employees throughout its integrated healthcare system who are veterans or reservists. They enhance the organization with the experience and skills they gained during their military service, and help support exceptional health care to patients and families.

“As we pay tribute to the selflessness and strength of the millions of military men and women who have served our nation, we also honor those veterans and reservists working within our network,” said Sarah Krevans, president and CEO of Sutter Health. “Every day, they continue to demonstrate their sense of mission and purpose in their work roles. It is our privilege to work alongside them.”

Recognizing the value military service men and women continue to bring, Sutter Health works with the Employment Development Department to promote jobs for military members seeking employment. Sutter also participates in military career fairs and posts to online military job boards. Additionally, Sutter Health teams up with DirectEmployers, a national non-profit organization that helps connect veterans and others with career opportunities.

Donations to Military Support Efforts
Sutter Health’s appreciation for military veterans goes beyond those who work within the not-for-profit network. Sutter Health also donated a total of $50,000 to Fisher House Foundation and the American Red Cross’ Reconnection Workshops—two military-support efforts dedicated to improving the lives of veterans and their families in Northern California.

Fisher House Foundation is best known for a network of comfort homes where military and veterans’ families can stay at no cost while a loved one is receiving treatment. These homes are located at major military and VA medical centers nationwide, and in Europe, close to the medical center or hospital they serve. Sutter Health’s $25,000 donation will help four families stay for free for one full year at one of the Fisher House facilities. This donation will also support the purchase of vital supplies such as food and personal care items for families staying at the Travis Air Force Base Fisher House.

The Red Cross Services to the Armed Forces Program helps ease the transition that many service members and veterans have experienced through Reconnection Workshops. These workshops, which are free and confidential, help veterans address the challenges of readjusting into life with their families, their jobs and their communities. Sessions and materials focus on learning useful skills, developing effective coping mechanisms, and locating additional resources. The Red Cross Gold Country Region will distribute the $25,000 donation to chapters across Northern California to support veterans and their families who attend these workshops. In 2018, Sutter Health’s contribution helped multiply their service delivery from 373 to 940 people in the Gold Country, Central California and the Northern California coastal regions.

Sutter Santa Rosa Regional Hospital is Now Open

Posted on Nov 4, 2019 in Scroll Images

Full Services Resume After Wildfire-Forced Evacuation

Sutter Santa Rosa Regional Hospital

SANTA ROSA, Calif. – Sutter Santa Rosa Regional Hospital announced today that it reopened with full services just nine days after the hospital was evacuated during the Kincade Fire in Sonoma County.

“We’re excited to once again care for our community,” said Sutter Santa Rosa Regional Hospital CEO Mike Purvis. “Our community has been through a lot, and we are fortunate to get back to seeing patients, our colleagues and neighbors. I’d like to thank our staff and clinicians for all of their hard work over the last week.”

Sutter Santa Rosa is again offering full inpatient and emergency care services. Elective procedures will resume on Wednesday.

“Preparing a hospital to reopen is a difficult task,” said Julie Petrini, president of Sutter Health Bay Area. “I am so proud of our North Bay team members for their dedication to the safety of patients and their hard work to get the hospital and area clinics ready to serve them. In times like these, the value of our integrated network becomes clear – we can help ensure patients receive the care they need, even during extremely challenging circumstances.”

The Evacuation
The hospital, at 30 Mark West Springs Rd., started evacuating the evening of Saturday, Oct. 26, with hospital staff safely transferring nearly 90 patients to other locations by 8 a.m. Sunday.

“Through Sutter’s network and collaboration with other providers, our Santa Rosa team, along with Sutter colleagues throughout Northern California, was able to quickly respond and identify alternative care locations for our patients,” said William Isenberg, M.D., Sutter Health vice president of patient safety.

Sutter Pacific Medical Foundation Clinic Status
In addition to the hospital, numerous clinics were forced to close due to evacuation orders or power shutoffs in the North Bay, including nearly 30 medical clinics operated by Sutter Pacific Medical Foundation. Petaluma Walk-In Care and a temporary same-day care clinic were able to provide care while many locations were closed, and nearly all the impacted clinics have since reopened. For the status of individual clinics and surgery centers, see

Community Support
Sutter Health is actively supporting its communities, patients, employees and physicians by:

• Establishing a hotline for patients and staff seeking more information at 1-866-961-2889.

• Providing support to Sutter care teams who need it, including financial aid, disaster recovery pay, prescription assistance and other employee assistance support ranging from insurance claims help to mental health resources.

• Donating $50,000 to Community Foundation of Sonoma County’s Resilience Fund on behalf of its employees, doctors and volunteers. This fund supports organizations helping individuals impacted by the fires, healing the long-term effects of trauma, creating housing solutions and enhancing emergency preparedness.

• Coordinating the Sutter Health Philanthropic Disaster Relief Fund, a special fund to support employees, physicians and other medical staff who care for Sutter patients and were affected by this disaster. Anyone can contribute to this fund. Online donation forms are available here.

Preparedness Tips for Power Shutoffs

Posted on Oct 31, 2019 in Scroll Images, Uncategorized

Many Northern California communities have been impacted by PG&E’s Public Safety Power Shutoffs (PSPS) throughout the last month.

When PSPS plans are announced, we work with PG&E to identify facilities located in potential outage areas and implement preparedness protocols to minimize potential impacts. Sutter is also able to leverage the strength of our integrated network to help keep patients connected to care.

As additional shutoffs are announced, or you prepare for colder winter weather, consider these personal preparedness tips to help safely manage power outages.

  • Make sure you and your family are prepared for an outage at home, helpful information can be found at:
  • Have emergency supplies, food and water.
  • Consider a backup plan for your refrigerated and frozen foods. Buy ice at the grocery store and place needed items and prescriptions in coolers.
  • Have a plan for child and pet care, should school or work places be affected, or your normal schedule change.
  • Fill up your gas tank in advance of known power outages.
  • Allow for extra travel time as traffic signals may be out, and limit travel when possible.
  • Be cautious when using open flame light/heating sources and generators, as they can be dangerous.
  • If you receive home healthcare support, ensure your provider has contact information to reach you, as well as your emergency contacts.

Find out more about the shutoffs at or call PG&E at (866) 743-6589

Coping with Poor Air Quality Due to Wildfire Smoke

Posted on Oct 29, 2019 in Quality, Scroll Images

Smoke from area wildfires is expected to affect air quality throughout Northern California as fires are active and weather changes.

This air pollution can irritate your eyes, nose, and throat, cause shortness of breath, aggravate asthma and other respiratory conditions.

William Isenberg, M.D., vice president for patient safety at Sutter Health’s Office of the Patient Experience, offers the following precautions during this time of smoky or poor air:

  • Stay indoors, if possible, limiting opening of doors and windows
  • Use air conditioning, if available, in your homes and vehicles—malls are great places for people without their own air conditioning at home
  • Keep hydrated— we recommend 8-10, 8 ounces glasses of water per day
  • Use your maintenance puffers/inhalers if you have asthma, emphysema, or other respiratory diseases as directed by your practitioner and carry your rescue puffer/inhaler with you as needed.

To find out more about the air quality in your neighborhood, check the air quality map at:

Sutter Davis Announces Expansion Plans to Meet Growing Needs of the Community

Posted on Sep 17, 2019 in Expanding Access, Scroll Images

Brett Lee, mayor of the City of Davis; Cecilia Aguiar-Curry, California State Assemblymember, District 4; Rachael McKinney, CEO of Sutter Davis Hospital; Don Saylor, Yolo County Board of Supervisors, District 2; and Melissa Marshall, M.D., CEO, CommuniCare Health Centers, team up to announce plans for Sutter Davis Hospital’s expansion to meet the growing needs of the community.

Emergency Department, Maternity and Medical-Surgical Units Key Focus Areas

DAVIS, Calif.— On the 25th anniversary of caring for patients and families at its current location, Sutter Davis Hospital announced expansion plans today that will meet the evolving needs of the growing community and beyond.

“We have a proud history of reinvesting into this community to provide access to high- quality, personal and affordable care,” said Rachael McKinney, CEO of Sutter Davis Hospital. “Over the past decade, the population of greater Yolo County has increased by nearly 10%, and all indications point toward continued growth. To best care for our patients and communities now and into the future, we concentrated our plan to expand key areas of the hospital where needs were the greatest.”

The plan for the future of Sutter Davis Hospital, which is an investment of Sutter’s integrated network into the community, focuses on some of the most heavily used services.

  • Plans currently include an estimated $69.5 million, 28,154-square-foot project on the existing campus, which expects to welcome its first patients into new space in 2021. Plans include the following features:
    • The addition of five triage/flex spaces and 11 treatment areas (for an eventual total of 23 treatment areas) to the existing Emergency Department, expanding the ED by a little more than 11,000 square feet. The expanded ED will also allow for additional safety features to help address an increasing number of patients with mental health needs.
    • An expansion of the Labor and Delivery Department, allowing more patients access to innovative and personalized care. In total, plans include adding three Labor and Delivery rooms (for an eventual total of nine), four post-partum recovery rooms (for an eventual total of 16), two C-section delivery rooms, and the addition of three more tubs to the hospital’s popular and distinctive water birthing program (for an eventual total of five).
    • The expansion will also add five new medical-surgical unit beds (for an eventual total of 35), allowing increased patient access to a range of health and healing needs inside the hospital.

Joining McKinney at the community event sharing details about the expansion were Cecilia Aguiar-Curry, California State Assemblymember, District 4; Don Saylor, Yolo County Board of Supervisors, District 2; Brett Lee, mayor of the City of Davis, and Melissa Marshall, M.D., CEO, CommuniCare Health Centers.

“As Yolo County continues to grow and evolve, we look forward to seeing how Sutter Davis will broaden access to care for generations to come,” said Aguiar-Curry.

“Access to medical care is so important to a community’s wellbeing, and Sutter’s expansion will be a great addition to Yolo County,” said Saylor.

“Sutter Davis Hospital is a longstanding, valuable contributor to our community,” said Mayor Lee. “Their presence enriches our city with high-quality care and high-quality employment opportunities. We appreciate their commitment to keeping our community healthy and strong, and well-prepared to meet our needs in the future.”

“Sutter Health and CommuniCare Health Centers have worked closely together for many years to meet the healthcare needs of our community,” said Dr. Marshall. “As Sutter Davis expands care for patients and families, we look forward to growing our capacity as well. Through our continued collaboration, we will provide greater access to primary care, behavioral health and dental services for some of our community’s most vulnerable populations.”

Groundbreaking for this hospital expansion is scheduled to begin in the summer of 2020.

Sutter Davis Hospital, part of the not-for-profit, integrated Sutter Health network, has a long, proud history of providing high quality care in Yolo County and beyond. The hospital is one of the area’s largest employers, with more than 500 employees and nearly 400 area physicians affiliated with the facility. Because of an unwavering focus on health and healing, Sutter Davis consistently ranks among top performers in providing high-quality, affordable patient care, both regionally and statewide. Recent recognitions include the Malcolm Baldrige National Quality Award, Healthgrades – Outstanding Patient Experience, LGBTQ Healthcare Equality Leader, Smart Care California Hospital C-Section Honor Roll and a Baby Friendly Re-designation. It is also recognized as an advanced primary stroke center by The Joint Commission.

Sutter Davis Hospital also cares for the larger community in ways that stretch beyond the walls of the hospital. It’s the primary partner of the Davis Farmers Market, and hosts a weekly market at the front doors of the hospital to create better access to fresh fruits and vegetables for the community. Additionally, Sutter Health has invested $1 million in Nourish Yolo, to provide programmatic support for efforts to meet all of Yolo County’s food security needs for the next five years.