Posts by madisol

Patients and Families Enjoy Greater Convenience, Access to Service at Tracy Care Center

Posted on Jan 15, 2019 in Expanding Access, Scroll Images

Community Invited to Celebrate Sutter Facility’s First Year of Service at Open House

TRACY, Calif. – An open house is a time-honored, neighborly tradition. And as a long-time member of the community, Sutter Gould Medical Foundation is inviting residents from across the area to meet clinical care teams and tour the 47,000 square foot Tracy Care Center in celebration of the facility’s first year of high-quality service.

“Our number one goal was to enhance access to services through our Tracy Care Center, which offers greater convenience for our patients and families,” said Gary Zufelt, CEO of Sutter Gould Medical Foundation. “This campus, with the hospital and medical offices right across from each other, has become a real town square of healthcare. It also is a bird’s eye view into the value of Sutter Health’s integrated network—where doctors and nurses, along with other specialists and staff, closely work together to support those in our care.”

The public is invited to the Tracy Care Center at 445 W. Eaton Ave. on Jan. 29 from 5:30 – 7:30 p.m. Visitors can meet with providers and tour the facility, which features a wide array of care services including dermatology, ear, nose and throat, endoscopy, nephrology, neurology, Ob/GYN, orthopedics, podiatry, primary care, pulmonology, and rheumatology. Other convenient services inside the care center include an urgent care center, imaging services with X-ray and ultrasound, a lab with blood draw stations and an injection/shot clinic. Refreshments will also be served at the open house.

“Our open house is meant to be a fun and informal way of connecting with those in the community, a community we are so proud to be a part of,” Steven Mitnick, M.D., chief medical officer for Gould Medical Group. “Healthcare is incredibly personal, and opening our doors and meeting with our neighbors one on one is our privilege. We are excited to show them all the different ways they can access the right care, in the right setting and at the right time on this campus.”

Tracy Care Center Fun Facts

In its first year of service, the Tracy Care Center had:

  • 22 doctors and 53 employees care for 28,414 patients during 128,404 visits
  • Taken 6,345 X-rays and 920 ultrasound images

New Sutter CPMC Van Ness Campus Hospital to Open in the Heart of San Francisco

Posted on Jan 15, 2019 in Expanding Access, Scroll Images

First building in the U.S. to incorporate viscous wall dampers in case of “The Big One”

Smart hospital design merges advanced technology, safety, efficiency and personal touches – such as private rooms – to support the highest quality care

Grand opening on March 2, 2019

SAN FRANCISCO– San Francisco residents will have a modern new hospital at their doorstep. Sutter debuts its new California Pacific Medical Center (CPMC) Van Ness Campus hospital on March 2, 2019. The facility represents a milestone community investment in the health of San Francisco and the first new hospital in the heart of the city in a generation. The state-of-the-art facility, featuring 11 floors and 274 acute-care beds, houses inpatient services with an emphasis on maternity care, pediatrics, orthopedics, transplant, emergency and cardiac care, among other primary care services. Every detail of the new hospital is geared toward creating an inclusive, healing environment, where high quality, technology, safety, efficiency and personal touches will continue to be the norm.

The new, 1 million square-foot California Pacific Medical Center (CPMC) Van Ness Campus hospital, located at 1101 Van Ness Ave. at the intersection of Geary Blvd. in San Francisco.

“For more than 150 years, it has been our privilege to serve every person who calls San Francisco home,” said Warren Browner, M.D., CEO of CPMC. “The opening of Sutter’s CPMC Van Ness Campus provides a new and conveniently located hospital for people living throughout the city and beyond.”

Centrally located along a major arterial thoroughfare

Formerly the site of the Cathedral Hill Hotel, CPMC Van Ness Campus hospital occupies an entire city block between Geary and Post streets along San Francisco’s bustling Van Ness corridor. Across the street from the hospital, a 9-story, 476,000 square-foot medical office building will provide outpatient services, emphasizing the benefit of Sutter Health’s integrated network and its dedication to easily accessible care. The two buildings are connected via an underground tunnel. The medical office building is slated to open in spring 2019.

By the numbers

The 274-bed Sutter CPMC Van Ness Campus hospital consists of close to 1 million square feet of acute care, diagnostic, clinical treatment and administrative space, which includes:

• 60 medical/surgical beds
• 36 intensive care unit beds
• 64 labor/delivery and postpartum beds
• 35 neonatal intensive care unit beds
• 6 antepartum beds
• 25 pediatric beds
• 8 pediatric intensive care unit beds
• 16 operating rooms, including three dedicated to obstetrics
• 30 post-anesthesia care unit beds
• 38 exam/treatment rooms in the 24-hour emergency department, which consists of:
• 31 adult treatment bays and 7 exam/treatment rooms that are dedicated to pediatrics
• All 274 patient rooms are private and feature exterior city or garden views, with an abundance of natural light
• 5 living roof gardens, including a public outdoor terrace

The hospital design, which incorporates a theme of natural materials and touchable artwork, is focused on the well-being of patients, families and the surrounding community. Public spaces, including the main lobby and the Chuck Williams Café, are accessible via the main entrance on Van Ness Ave. The ambulance/patient drop-off area is located off-street under a covered alcove to minimize the impact to traffic, and parking for 435 cars is available beneath the building.

“Our new Sutter CPMC Van Ness Campus hospital will continue to deliver the kind of coordinated, patient-centered quality care that San Francisco expects and deserves from a Sutter facility – with safety, security and inclusive care being paramount with each visit,” said Vernon Giang, M.D., chief medical executive at CPMC.

Shaking things up: CPMC Van Ness Campus hospital makes history with advanced seismic technology

Viscous wall dampers at the new California Pacific Medical Center (CPMC) Van Ness Campus hospital in San Francisco make the facility seismically sound.

Not only is CPMC Van Ness Campus hospital built to meet or exceed California’s stringent seismic laws, but the structure is the first in North America to incorporate innovative viscous wall dampers. Already used extensively in Japan, viscous wall dampers are designed to absorb strong movement during an earthquake, which helps to reduce overall stress on the building itself. This will help the hospital to remain fully operational, with patient care being relatively uninterrupted even after a strong seismic event. The Van Ness Campus hospital incorporates 119 viscous wall dampers.

“In the event of a major disaster, CPMC Van Ness Campus is built to be self-sustaining for at least four days,” said Jim Benney, R.N., senior project manager for the hospital. “We’re prepared to continue regular operations with the support of three emergency generators, food and water.”

Healthy environments foster healthy people

Designed to achieve LEED Silver certification, the hospital was constructed and operates in an environmentally conscious way. Water-saving features include using captured rainwater for the hospital’s five rooftop gardens and high-efficiency, low-flow plumbing fixtures, which will save more than 3 million gallons of water per year.

CPMC Van Ness Campus uses 14 percent less power than the average U.S. hospital in part because 80 percent of patient rooms receive direct natural sunlight. LED bulbs generate more light at lower temperatures, creating less heat in areas like procedural and operating rooms. Additionally, our sophisticated filtration system allows the hospital to deliver 100 percent clean and fresh air.

The public rooftop garden at the new California Pacific Medical Center (CPMC) Van Ness Campus hospital in San Francisco.

A truly integrated healthcare network

The hospital serves as the hub for all consolidated inpatient facilities and outpatient services. When fully complete, the campus will knit together hospital and emergency services, affiliated medical offices and specialty outpatient services – including lots of parking in a tight urban setting.

“Thanks to being part of the Sutter Health integrated network, this new Van Ness Campus hospital was built with the most technologically advanced, patient-focused design details in mind,” said Dr. Browner. “Once open, it will serve as the jewel of the CPMC system.”

Bells and whistles that help accelerate care

CPMC Van Ness Campus uses the latest innovative technologies designed to reduce infection and increase efficiency. For instance:

• AeroScout Hand Hygiene Monitoring technology leverages the hospital’s Wi-Fi infrastructure to automatically identify (via badges) when caregivers sanitize their hands.
• The smart pneumatic tube system works like an underground freeway interchange to deliver medications, samples and supplies throughout the hospital swiftly, safely and securely. Badge-enabled containers keep contents secure, track information and reduce staff time spent transporting samples, supplies and medications between the laboratory, blood bank and pharmacy.

Building a modern hospital beckons a bold design vision and collaborative execution

Imagined as the urban hospital of the future by SmithGroupJJR, the final $2.1 billion project achieves economic, environmental and social sustainability. The building also exemplifies Sutter’s goal of connecting health and the community. Led by general contractor HerreroBOLDT, the hospital broke ground in 2013 and is scheduled to open sooner than similar hospital construction projects. This fast-tracked delivery is attributed to the team’s implementation of the Integrated Project Delivery process. This utilizes a cohesive design and construction approach that keeps costs down and predicts construction challenges ahead of time, so they can be resolved without time-consuming delays.

Connecting Health to Patients and the Community

Sutter’s CPMC campuses support more than 80 non-profit organizations whose work is deeply rooted in the community. The team collaborated with CityBuild Academy, Mission Hiring Hall, City College of San Francisco, San Francisco State University and numerous other community-based hiring partners to optimize the construction process. The project has injected 1,500 new construction jobs and more than $70 million in wages into San Francisco’s economy since 2013.

Nurturing patients extends beyond physical care. When the new CPMC Van Ness Campus opens, patients will enjoy 755 unique and carefully chosen art pieces in a variety of different styles and mediums. Beautiful original paintings in oil and acrylics, vibrant photographs, art pieces created of wood and shaped from clay and metal, large prints bring color, light and beauty to the new hospital’s walls and help create a warm, inviting environment.

Sutter Health Valley Area Renews Commitment to Placer County Homeless

Posted on Jan 8, 2019 in Community Benefit, Scroll Images

Whole Person Care program receives additional $1 million for housing

From a County of Placer Press Release

AUBURN, Calif. — The Placer County Board of Supervisors approved a $1 million contribution from Sutter Health Valley Area today to benefit the county’s Whole Person Care program in 2019. This is the second such investment made by Sutter Health to purchase permanent housing units and rental subsidies for participants in the Whole Person Care program who are experiencing homelessness and often grappling with complex medical and social challenges.

“Sutter’s support has been crucial to our success in housing more than 85 people so far, and their continued collaboration will help Whole Person Care make an even deeper impact,” said Placer County Health Officer Dr. Rob Oldham. “Placing homeless individuals can be challenging in our housing market, but we’ve been able to meet these challenges with creativity and collaborative relationships.”

Sutter Health has supported the Whole Person Care program since Placer County was selected by the California Department of Health Care Services in 2016 to participate in the pilot, which includes a match in federal dollars of up to $10 million over five years. The program is designed to bring multiple agencies together, including hospitals, federally qualified health centers, government and nonprofit service providers to coordinate and deliver services to meet the needs of high-risk, high-needs individuals, with a specific focus on persons who are experiencing homelessness.

“As a not-for-profit health system in Placer County, we are committed to improving access to care for the underserved, including not only our patients but all residents in the area,” said Brian Alexander, CEO of Sutter Roseville Medical Center. “Whole Person Care has facilitated unmatched partnership among government, hospitals and nonprofits in this region and we’ve been able to accomplish much more working together.”

Using Sutter Health’s initial $1 million contribution in 2016, Placer County was able to purchase two properties with a total of 14 bedrooms and provide permanent housing for 14 people at a time during the first year. This second investment will allow Placer County to obtain additional housing units to complement the mental health, substance abuse and supportive services provided through the Whole Person Care program.

To learn more about Whole Person Care, explore this in-depth podcast series following the journeys of members and their case workers – including clients who have moved into the properties purchased with Sutter grant funding.

The grant from Sutter Health is part of the health system’s Getting to Zero strategy, a regional effort to end chronic homelessness in Placer, Sacramento and Yolo counties by encouraging public and private sector collaboration on innovative housing projects. This year marks the final phase of the three-year campaign, during which Sutter Health has invested more than $5 million in four local jurisdictions to provide housing for over 1,000 individuals.

“We strive to improve lives beyond the walls of our hospitals and care centers by addressing the whole health of each individual,” said Mitch Hanna, CEO of Sutter Auburn Faith Hospital. “We know that access to housing is a necessary component to improve an individual’s overall health, and our partnership with Placer County will help meet the community’s pressing need for more housing.”

Statement from Sarah Krevans, President and CEO of Sutter Health

Posted on Dec 15, 2018 in Uncategorized

Sutter Health President and CEO Sarah Krevans

Sarah Krevans, president and CEO of Sutter Health, issued the following statement after a judge in Texas struck down the Affordable Care Act:

“Today’s ruling endangers the health care of the nearly 20 million Americans and 5 million Californians who have gained insurance coverage since the ACA was signed in to law.

The Affordable Care Act encouraged integrated models of care like Sutter Health to foster improvements in health care quality and value. Our not-for-profit integrated network of doctors and care centers is committed to providing our patients and communities with compassionate, high quality care. That is why we will continue to advocate for coverage that gives access to all, especially the most vulnerable among us.”

Sutter Solano Medical Center Seeks Participants for Patient Family Advisory Council

Posted on Dec 12, 2018 in Quality

VALLEJO, Calif. – Sutter Solano Medical Center is looking for additional community members to gain insight and feedback about the experiences of patients and their families at the hospital.

“We are working to make the voice of the patient and family evident in everything we do,” said Kelley Jaeger-Jackson, chief nursing executive, Sutter Solano Medical Center. “At Sutter Health, we value our patients’ voices and understand they can help us to improve and promote patient-centered care.”

Advisors with the Patient Family Advisory Council will collaborate with leadership and clinical teams at Sutter Solano Medical Center to help improve the patient experience for future patients. They will share their experiences and perspectives, providing the hospital with an insider’s view about the patient experience and ensuring that hospital staff continuously improve the care they provide for patients and families.

Ideal candidates have experienced care as a patient or a family member at Sutter Solano Medical Center within the last year and are looking for an opportunity to give back to the community in a unique way. Advisors are asked to volunteer two hours per month initially and provide feedback on various projects/initiatives designed to enhance the overall patient experience at Sutter Solano Medical Center.

“The feedback a patient can provide us about their experience, or a loved one’s experience, in the hospital is invaluable and a key factor in how we will improve as an overall healthcare system,” said Jaeger-Jackson. “The Patient Advisory Council is an ideal avenue to incorporate the patient and family in the culture of our hospital and help us continue to improve.”

Getting Involved

The main criteria for candidates include:

  • Recent experience as a patient or patient’s family at Sutter Solano Medical Center.
  • Are interested in playing an integral part in the process of continuous improvement.
  • Are open-minded and able to work in a collaborative environment.
  • Have time to attend meetings once a month.
  • Possess clear, tactful communication skills.

The process for becoming an advisor includes: filling out an application form, an initial phone screening, an interview, trainings, background check, medical clearance forms and orientation. Additional time commitment is based on advisors’ availability and interest in the topic at hand. This is a volunteer position and is not compensated.

Those interested in learning more about the Patient Family Advisory Council or signing up to be a volunteer can contact Leslie Cerpa at ssmcpfacouncil@sutterhealth.org or 707-554-5157.