Posts by Monique

Sutter Health Plus Adds Dignity Health Dominican Hospital in Santa Cruz County

Posted on Jan 8, 2020 in Affiliates, Expanding Access, Scroll Images, Sutter Health Plus

The HMO’s network expands to include Dominican Hospital as of Jan. 1, 2020

SANTA CRUZ, Calif.Sutter Health Plus, a not-for-profit HMO affiliated with Sutter Health, and Dignity Health, a healthcare provider system, announce the signing of agreements to add Dignity Health Dominican Hospital in Santa Cruz to the Sutter Health Plus network effective Jan. 1, 2020.

The Sutter Health Plus network in Santa Cruz County includes Palo Alto Medical Foundation and its care centers throughout the county, Sutter Maternity & Surgery Center, and Watsonville Community Hospital.

“We’re excited to add Dominican Hospital to our network,” said Brian Fellner, Sutter Health Plus CEO. “Our members are at the center of everything we do, and Dominican Hospital will offer members who live or work in Santa Cruz more choice and increased access to high-quality, affordable care.”

As of Jan. 1, the Sutter Health Plus network includes 30 hospitals and campuses, more than 8,000 providers, hundreds of conveniently located facilities, and dozens of urgent care centers and Sutter Walk-In Care locations, including the recently opened walk-in care in Aptos. Members also have access to same-day video visits for non-urgent, everyday health needs.

Dominican Hospital has been serving the Santa Cruz County community for more than 75 years, offering advanced, comprehensive care including cardiac surgery, a cancer center, orthopedic care, robotic surgery, a birth center and level 3 NICU, and emergency services.

“Dignity Health and Sutter Health have been longtime partners providing care to Santa Cruz County residents,” said Todd Strumwasser, MD, president of Dignity Health’s Northern California Division. “As part of the Sutter Health Plus network, we’re pleased to offer increased access to the county’s full-service, nationally recognized hospital.”

Dominican Hospital is the third Dignity Health facility in the Sutter Health Plus network, joining St. Joseph’s Medical Center in Stockton and Sequoia Hospital in Redwood City.

Novato Community Hospital Hip and Knee Replacement Program Honored for Excellence

Posted on Dec 12, 2019 in Affiliates, Quality, Scroll Images, Sutter Medical Center of Santa Rosa

Joint Commission Awards Highest Certification for Second Time

NOVATO, Calif. — The Total Hip and Total Knee Replacement Program at Novato Community Hospital (NCH), a member of the Sutter Health not-for-profit integrated network of care, recently earned the Joint Commission’s Advanced re-certification for Total Hip and Total Knee Replacement. This is the second time the program has achieved Advanced certification—the highest level offered by the nationally recognized accrediting body—since the program was established.

“This Advanced certification showcases our team’s commitment to excellent patient care and confirms the lengths we go to ensure the best in quality and service for patients every day,” said Shannon Thomas, Novato Community Hospital administrator.

In 2015, NCH spearheaded a community-wide effort to ensure that everyone involved in these surgeries follows a rigorous set of standards. The hospital convened anesthesiologists, surgeons, nurses, physical therapists and others to reach consensus on how best to manage post-surgery pain, get patients mobile after surgery and support patients at home. The group’s efforts paid off in 2018, when 97 percent of joint replacement patients were discharged from NCH directly to their home (instead of a skilled nursing facility), representing a 35 percent improvement over 2013.

“Our patients come from far and wide, so we had to work hard to ensure that regardless of where they come from, or go home to, they get consistent, high-quality care,” said Jennifer Lehr, director of Orthopedic Services at NCH. “We know that patients often recover faster in their own homes, as opposed to a facility, so we are very proud of this achievement.”

“We want every knee and hip replacement to be a success,” said orthopedic surgeon and program medical director Peter Callander, M.D. “We are always learning and applying what we learn in order to make that happen.”

In addition to improving the quality of care that patients receive, the group also working to make care more efficient. “We’ve developed systems to share information at all points of care, so patients don’t have to answer the same questions multiple times,” said Lehr.

This level of coordination is available even after the surgery and the patient is home thanks to NCH’s dedicated outpatient nurse case manager who helps patients through the entire rehabilitation process.

“The Joint Commission is one of the premier health care quality improvement bodies in the nation,” said Thomas. “This certification is a recognition of the work done by our entire provider community when we focused on improving pain management, quality of life, function, mobility, experience and safety for orthopedic surgery patients – and achieved amazing results. We are committed to sustaining these gains and will do so with the continued leadership of our area orthopedic surgeons.”

Takin’ it to the Streets: ‘Magic Bus’ Brings Healthcare to Homeless

Posted on Dec 3, 2019 in California Pacific Medical Center, Community Benefit, Expanding Access, Scroll Images, Uncategorized

New mobile service expands access to care for San Francisco’s most vulnerable

SAN FRANCISCO –Providing access to healthcare at the curbside to homeless people in the City’s Tenderloin neighborhood is the goal of HealthRIGHT 360’s new mobile healthcare service. The mobile clinic is a collaborative effort with major support from California Pacific Medical Center (CPMC), a member of the not-for-profit Sutter Health’s integrated network of care.

“These are challenging times in healthcare, especially for the vulnerable populations we serve. Being able to provide Mobile Healthcare Services is a huge step forward,” said Vitka Eisen, MSW, Ed.D HealthRIGHT 360 president and CEO. “Over the years, our clients have gotten sicker, they have many more complex health challenges, more co-occurring mental health conditions, and fewer resources. Everyone is somebody’s child, somebody’s mother, someone who matters, we see the person and we’re here to heal.”

“Sutter and CPMC are proud to provide funds to help acquire and equip this medical bus. HealthRIGHT 360 addresses the healthcare needs of the City’s homeless population, including medical issues related to complications from behavioral health and substance use, with a focus on people seeking services in the high-need Tenderloin neighborhood,” said Dr. Warren Browner, CEO of CPMC.

HealthRIGHT 360’s new mobile service builds on its innovative, community-based healthcare model that integrates medical, dental, mental health, and substance use treatment for people who are very low-income and often marginally housed or experiencing homelessness. The street-based model is staffed by a range of medical providers and an outreach team, the mobile clinic has two complete exam rooms, a bathroom, and an elevator wheelchair lift. Currently operating in the Tenderloin neighborhood, the services will expand to the Haight Ashbury and other areas of great need across San Francisco.

“This mobile clinic is all about meeting people where they are and bringing quality medical care directly to the people who need it most,” said San Francisco Mayor London N. Breed. “It’s another great example of HealthRIGHT 360’s commitment to responding directly to the most pressing needs of San Franciscans, and demonstrates the importance of nonprofit organizations, the private sector, and government working together.”

In addition to Sutter Health and CPMC, other sponsors of HealthRIGHT 360’s Mobile Healthcare Services include Veritas Investments and Wells Fargo Bank.

HealthRIGHT 360 started in the 1960s during the historic “Summer of Love” in San Francisco, where two of its legacy organizations, Haight Ashbury Free Clinics and Walden House, provided medical care and substance use disorder treatment to the youth who came to the City, motivated by the anti-war movement, music, sex, drugs, and the desire to bring about cultural change.

There’s Room at This Inn: Firefighters Battling Kincade Fire Find Respite in Rebuilt Home for Families of Hospitalized Babies

Posted on Nov 7, 2019 in NICU, People, Scroll Images, Sutter Medical Center of Santa Rosa

Newly-reopened facility was destroyed in 2017 Tubbs Fire

SANTA ROSA, Calif. –Sutter Health’s mission is to care for the health and well-being of its neighbors, especially in an emergency. So when Sutter Santa Rosa Regional Hospital was ordered to evacuate patients on Oct. 26 for the second time in two years, the Elizabeth and Bill Shea House, normally used by families of hospitalized babies, was offered to firefighters as a place to rest.

The Elizabeth and Bill Shea House

About 100 firefighters representing Cal Fire, Pacifica, Napa, Clearlake, Pomona, Mill Valley, Walnut Creek and Santa Rosa, who were using the hospital’s parking lot as a staging area, accepted the offer to relax, catch up on much-needed sleep, rehydrate and have a snack at Shea House before returning to the frontlines of the fire.

“We were so pleased to be able to offer the first responders a comfortable place to take a break from fighting the Kincade Fire,” said Mike Purvis, CEO of Sutter Santa Rosa. “Sutter Santa Rosa has been a part of this community for many years and we were glad to support their efforts to save it.”

Ironically, finishing touches had just been completed on the newly-rebuilt Shea House –which was destroyed in the 2017 Tubbs Fire.

Now that the Kincade Fire is contained and Sutter Santa Rosa has reopened for patients, Shea House is again providing free lodging for low-income families of hospitalized babies who need a nearby place to stay while their newborns are cared for in the neonatal intensive care unit (NICU).

About the Elizabeth and Bill Shea House

Nothing is more stressful for a parent and family than having a hospitalized child. The feeling of helplessness can be overwhelming, especially when home is far from the hospital. Studies have long shown that parent presence at the bedside of a sick child is critical to bonding and long-term recovery. For low-income families that don’t live near the hospital, staying in the area can be a significant hardship.

Since it opened in 2004, more than 560 families from across Northern California, including far-flung communities like Ukiah, Gualala, Potter Valley, Sea Ranch, Middletown, Talmage and Willits, have benefited from the comfort of Shea House’s home-like environment. Families stay in one of four private suites anywhere from one to 60 days, with an average stay of about nine days. Shea House also offers guests a fully-equipped kitchen, laundry facilities and comfortable indoor and outdoor areas in which to relax. With the average cost of a nearby hotel room running $225 per night, it’s easy to see how a lengthy hospital stay could be a hardship on any family, let alone one with limited financial resources. To date, Shea House has provided more than $831,000 worth of accommodation to these families.

The Elizabeth and Bill Shea House was rebuilt through the generosity of community donors and its namesakes, Elizabeth and Bill Shea. Shea House’s operational costs are entirely supported by the Sutter Santa Rosa Regional Hospital Foundation.

About Sutter Santa Rosa’s Care for Sonoma County’s NICU Patients and Their Families

For nearly 50 years, Sutter Santa Rosa’s NICU has provided the highest level of intensive care for newborns in the community. An average of 300 newborns are admitted to its NICU each year. These babies and their families would otherwise have to travel to San Francisco to receive life-saving treatment. With 12 NICU beds, three full-time neonatologists and 39 specially trained nurses, the NICU offers pediatric subspecialties including neurology and leading-edge technology to ensure the best possible outcomes for its tiny patients and provides their families with support services to address the many challenges they face in caring for their newborns.

Sutter’s Eden Medical Center Welcomes New CEO

Posted on Oct 25, 2019 in Eden Medical Center, People, Scroll Images

CASTRO VALLEY, Calif.Patricia Ryan recently began her new role as chief executive officer of Eden Medical Center in Castro Valley.

Eden Medical Center CEO Patricia Ryan

Ryan comes to Eden, part of the Sutter Health not-for-profit integrated network of care, from O’Connor Hospital in San Jose, California where she was chief operating officer. At O’Connor, she also served as interim CEO for one year, and most recently was the hospital executive. Ryan has extensive leadership experience in acute care hospital operations, physician partnerships, joint venture management and the continuum of care, including skilled nursing, home health, acute rehab and behavioral health.

“I’m so pleased to have a leader as capable and enthusiastic as Pat to lead Eden Medical Center. Her outstanding healthcare leadership experience will ensure we evolve along with our community,” said Julie Petrini, president and CEO of Sutter Bay Hospitals.

Prior to O’Connor Hospital, Ryan held vice president positions for Sutter’s Mills‐Peninsula Medical Center in Burlingame, California. At Mills-Peninsula, she provided strategic and operational leadership as Vice President of service lines and as Vice President of ambulatory services.

Previously, Ryan held leadership positions for Princeton Healthcare System in New Jersey, Main Line Health System in Pennsylvania, Manor Healthcare Corporation in Maryland and Continental Medical System in Pennsylvania.

Ryan earned her bachelor’s degree in social work from Juniata College in Pennsylvania and a master’s degree in health administration from the Pennsylvania State University.

Outgoing CEO Stephen Gray will transition to his new role as chief Administrator of Sutter Maternity & Surgery Center and Palo Alto Medical Foundation in Santa Cruz.