State of Sutter Health: A Look Back at 2015

Posted on Jan 20, 2016 in Uncategorized

A look back at some of Sutter Health’s key achievements in 2015.

Quality Performance

Sutter Health doctors and hospitals work together with a shared commitment to provide exceptional, compassionate, personalized care to our patients. We continually implement programs and practices to help our patients improve their overall health and better manage chronic conditions that affect their quality of life.  Our network received numerous awards for healthcare quality in 2015.

  • The Joint Commission, the nation’s leading accreditor of healthcare organizations, recognized 13 hospitals in the Sutter Health network as among the nation’s Top Performers on Key Quality Measures®.
  • Twelve Sutter Health hospital campuses also earned ‘A’ grades for patient safety from The Leapfrog Group® in its spring 2015 Hospital Safety Score℠.
  • U.S. News & World Report recognized four Sutter Health hospitals as among the best hospitals in California for 2015-16. Sutter Health-affiliated hospitals honored include: California Pacific Medical Center, Mills-Peninsula Health Services, Sutter Medical Center, Sacramento and Sutter Roseville Medical Center.
  • Additionally, Sutter Medical Center, Sacramento and Sutter Tracy Community Hospital earned recognition as two of the nation’s 100 Top Hospitals® by Truven Health Analytics.

Joint Commission key photo








Patient Access

In 2015, we invested significant time and resources to expand the reach of our to medical services by improving healthcare access for patients with disabilities, adopting innovative technology and growing our presence in retail medical clinics, to name a few.

  • The Disability Rights Advocates (DRA) recognized Sutter Health with an Eagle Award for our exemplary efforts to improve healthcare access for our patients with mobility, vision, hearing and speech disabilities. Sutter Health is the first healthcare system in the nation to earn this prestigious award.
  • We also launched My Health Online in Spanish, which gives patients from across our network the option of viewing key sections of My Health Online, as well as valuable health information and instructions, in Spanish.
  • Additionally, we announced a new clinical collaboration with CVS Health. This partnership will securely and safely provide prescription and visit information from MinuteClinics, the retail medical clinic of CVS Health, to Sutter Health’s electronic health record (EHR) for our patients. Sutter Health and MinuteClinic practitioners will also work together on planning strategies around chronic care, wellness and patient care coordination.
  • Sutter Health debuted a new, free mobile app for iPhone, iPad and iPod touch designed to provide patients more convenient, anytime access to its network of care and services—giving them healthcare on the go.

Mobile App screen shot











In 2014, Sutter Health announced a forward-thinking, patient-centric reorganization of our system structure. In 2015, we welcomed Chris Waugh to our network as our first chief innovation officer. In this role, he’ll help shape the patient experience by working with other Sutter Health colleagues to refine and expand innovation practices, cultivate new ways to delight patients and families, and improve healthcare delivery processes. Waugh and his team will also serve as the “front door” through which outside innovators can connect and collaborate with Sutter Health in new ways to enhance quality outcomes and the overall patient experience.

Healthcare Technology

We earned recognition as one of 2015’s Most Wired™ by the American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives (CHIME). Health data security and patient engagement are top priorities for our not-for-profit network, and our work in health IT plays a vital and valuable role in improving care quality and efficiency, helping control costs, and in increasing access to health services for the patients and communities we serve.  This recognition illustrates how we continue to embrace and implement technical innovations that support care delivery, facilitate patient engagement and enable us to meet our communities’ evolving healthcare needs.










Our scientists and other experts investigate the underlying causes of disease; discover new ways to predict, prevent and diagnose health issues; and rapidly translate research findings to improve patient care.

  • We announced a partnership with Boehringer Ingelheim which will explore and test the value of digital health solutions, mobile technologies, and insights from advanced data analytics in the delivery of health care. The first collaborative initiative will focus on chronic obstructive pulmonary disease (COPD). Through this initial project, the team hopes to make it easier for doctors and patients to work together to personalize medical care to the patient’s unique needs and preferences.
  • We also announced the start of a research and innovation collaboration with AstraZeneca. The organizations will team up over the next three years to design, prototype and pilot innovative approaches to improve the lives of cardiometabolic patients by creating a more personalized, health care experience through physician and patient partnership.

These are just two examples of our network’s dedication to research. Our research centers have more than 700 sponsored research studies underway.

Giving Back

As a not-for-profit organization, we believe in supporting our communities. Over the past five years, Sutter Health has committed nearly $4 billion to care for patients who couldn’t afford to pay, and to support programs that improve community health. In addition, in 2015 our network gave more than $600,000 toward fire relief effortsveterans support services and food bank donations.

Posted by on Jan 20, 2016 in Uncategorized | Comments Off on State of Sutter Health: A Look Back at 2015