Sutter Health Names New CEO of Physician Services

Posted on Mar 20, 2017 in Uncategorized

Sutter Health announced today the appointment of Jeremy Eaves as CEO of Sutter Physician Services (SPS). Eaves begins his new role April 24.

“Jeremy’s leadership and results-oriented focus is an excellent fit into our ongoing work supporting those who care for patients,” said Ed Berdick, leader of Sutter Health’s Shared Services. “Our goal is to always be thinking ahead, learning and innovating. Jeremy’s vision, dedication and team-first approach will keep us ahead of the curve and help caregivers remain in the best position to deliver exceptional care.”

An experienced leader in the health care industry, Eaves currently works at Baylor Scott & White Health, where he serves as senior vice president of Financial Operations. From 2008 to 2014, he served as vice president of Revenue Cycle Management at Baylor Health Care System. The largest not-for-profit health care system in Texas and one of the largest in the nation, Baylor Scott & White includes more than 1,000 care sites and 48 hospitals. Read More

Sutter Health Announces 2016 Financial Performance

Posted on Mar 10, 2017 in Uncategorized

The Sutter Health network of doctors, hospitals and other health care providers announced its financial performance for 2016. Total income for 2016 was $554 million (or 5 percent of revenue), compared to $81 million in 2015. The system’s total 2016 operating revenues were $12 billion compared to $11 billion in 2015. Sutter Health posted $252 million in investment income and changes in net unrealized gains and losses from investments classified as trading in 2016, compared to ($142) million the prior year. Sutter Health’s combined 2016 income from the day-to-day operations of its hospitals, care centers and other services was $370 million, compared to $287 million in 2015.

Community-Based Investments to Improve Access to Health Care

Sutter Health invested $972 million in new facilities and lifesaving technology throughout Northern California in 2016—extending its total investment to nearly $10 billion during the last 10 years. Most notably, Sutter Health’s California Pacific Medical Center continues to take shape in San Francisco with two new and innovative hospitals that will meet current seismic regulations. One is in the city center at Van Ness and Geary, the other is in the Mission District at Valencia and Cesar Chavez. Additionally, Sutter Health continues to facilitate access to physician clinics through construction projects in multiple communities, including Alameda, Contra Costa, El Dorado, Placer, Sacramento, San Francisco, San Mateo and Santa Clara counties.

“We are proud that more patients and their families trusted us with their care in 2016, and we are grateful for the opportunity to serve our communities,” said Sutter Health President and CEO Sarah Krevans. “We continued our commitment to care for the poor, we were able to invest more in lifesaving technology and updated facilities, and we focused on how innovation can improve care.”

Care for the Underserved

Like many hospitals and health care networks across the state, Sutter Health received reimbursements from the Hospital Fee Program in 2016, which decreased its total Medi-Cal and community benefit investment. In 2016, Sutter Health received net reimbursement of $222 million, compared to $113 million in 2015. The Hospital Fee Program imposes fees to hospitals by the State of California that are matched with federal funds and then funds are distributed back to the State of California. This program helps hospitals offset the costs for expanding services to the most vulnerable population. And, since the implementation of the Affordable Care Act, greater numbers of previously uninsured people now have health care coverage through the Medi-Cal program.

The payments for patients that are covered by Medi-Cal does not cover the full costs of providing care. In 2016, Sutter Health invested $388 million more than the state paid to care for Medi-Cal patients—compared to $712 million during 2015. Medi-Cal accounted for 19 percent of Sutter Health’s gross patient service revenues in 2016, compared to 20 percent in 2015. Sutter Health hospitals care for more Medi-Cal patients in our Northern California service area than any other system.

Sutter Health’s total investment in community benefit in 2016 was $669 million, compared to $957 million in 2015. This amount includes traditional charity care and unreimbursed costs of providing care to Medi-Cal patients, as well as investments in health education and public benefit such as community clinics and prenatal care for low-income patients. Read More

Sarah Krevans Named Among ‘Top 25 Most Influential Women in Healthcare’

Posted on Feb 27, 2017 in Scroll Images, Uncategorized

Sarah KrevansModern Healthcare has named Sutter Health President and CEO Sarah Krevans to its “Top 25 Most Influential Women in Healthcare” list.

This prestigious recognition honors female executives in health care who have influenced their organizations through leading change, policy and health care delivery improvement. The biennial program recognizes women in a variety of leadership roles across the country, spotlighting their administrative and professional accomplishments, as well as their mentoring and willingness to serve as a role model for others.

Read more about Sarah Krevans and this honor on Modern Healthcare’s website. And take a look at what Sarah told Modern Healthcare in “C-suite gender gap: Leadership training efforts falling short.”

Sutter Health Honors Northern California as ‘Birthplace of Pioneers’ in New Advertising Campaign

Posted on Jan 30, 2017 in Scroll Images, Uncategorized

Sutter Health unveils new advertising today as part of a “brand relaunch”—a way of reintroducing the Northern California not-for-profit health care network to consumers and better defining what sets it apart from its competitors.

The new advertising campaign begins with fresh billboards and radio and TV commercials, plus streaming digital internet ads. The ads focus on how Sutter Health “proudly cares for the people of Northern California, birthplace of pioneers”—a home where Sutter Health has had roots for more than 100 years. In tribute to this cradle of innovation, the first phase of ads shine a spotlight on the babies Sutter Health care teams deliver daily across the network. The ads are available at http://www.sutterhealth.org/brand/. Read More

State of Sutter: A look back at 2016

Posted on Jan 27, 2017 in Uncategorized

Take a look back at some key milestones in 2016 – a year where Sutter Health and Sutter’s Valley Area earned the distinguished honor of a top 5 large health system in the country from Truven Health Analytics™. The recognition acknowledges our network for achieving superior performance on five measures of care quality, patient satisfaction, cost per episode of illness and operational efficiency.

Patient Access

We took significant steps forward in expanding access to by improving how we deliver medical care and services throughout our communities.

  • After much anticipation, we launched a new air-ground medical transport network serving the critically ill, injured and most fragile patients. In collaboration with California Shock Trauma Air Rescue (CALSTAR) and American Medical Response (AMR), our fleet of air and ground ambulances swiftly transfer patients in need to higher levels of care throughout Northern California.
  • In addition, we opened three Sutter Walk-in Clinic locations in the greater Sacramento area. The walk-in clinics offer patients with quick, convenient healthcare for everyday illness and health needs.


Across our network, we continually explored new ways of enhancing quality of care and how we delivered that care.

  • We became one of the first health systems in the country—and first in California—to offer hospitalized patients a needle-free blood draw. This innovative solution from Velano Vascular demonstrates our commitment to patient and practitioner-centered care.
  • Additionally, two of our hospitals—Sutter Medical Center, Sacramento and Mills-Peninsula Health Services—were among the first in the country to offer patients with coronary artery disease a new treatment option. The Abbott Absorb advanced our cardiovascular services by offering a fully dissolving heart stent.
  • To help clinicians cut back on the time they spend record keeping – and help keep the focus on patients’ needs – Sutter Health and four other major health care systems across the country provided funding to Augmedix, a startup that offers a Google Glass app. The “virtual scribe” app streams audio and visual information from the patient exam room directly to a medical transcriptionist who can instantly update the patient’s electronic health record.

Giving Back  

As a not-for-profit organization we proudly support our communities. In 2016, we invested $957 million to provide community benefit to people across Northern California. These funds helped care for patients who couldn’t afford to pay, and to support programs that improve community health. Last year, we also donated more than $450,000 to help California wildfire relief; Oakland warehouse fire relief, food bank donations and veteran support services. Read More

Sutter Health Welcomes CEO of Health Plan Products

Posted on Dec 12, 2016 in Uncategorized

Phil Jackson

Sutter Health announced today the appointment of veteran health plan and health system leader Phil Jackson to oversee its not-for-profit Sutter Health Plus HMO plan and its self-insured SutterSelect plan for employees.

Jackson, who joins Sutter Health in January as CEO of health plan products, will also lead product development and serve as Sutter Health’s most senior sales leader, developing and managing relationships with employers, payer partners and brokers. Read More